Refund policy

Returns & Refunds

We have a 14-day return and refund policy, which means you have 14 days after receiving your item to request a refund.

To request a refund, please contact us within 14 days of receiving your order and provide your order number and reason for the request.

Returns

You do not need to send the product back to us. If your refund request is approved, you may keep the product and we will issue the approved refund without requiring a return shipment.

Please contact us before requesting a refund so we can review your request.

Damaged or Incorrect Items

Please inspect your order upon reception and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item. Please include photos of the item and your order information so that we can evaluate the issue and make it right.

Non-Returnable Items

We do not accept returns of gift cards or items that have been used, damaged, or altered after delivery.

Refunds

Once your refund has been approved, we will issue the refund to your original payment method within 10 business days.

Please note that it may take additional time for your bank or payment provider to process and post the refund.

If you have not received your refund after 15 business days from the date it was approved. 

For questions regarding refunds, please contact us at manag3on@gmail.com.